What irritates you most while working at Chick-fil-A?

Hey everyone! I’m curious about your biggest frustrations working at CFA. For me, it’s when customers barely reach the speaker and start yelling ‘hello’ over and over. It’s so annoying! I get it if we’re taking a while, but come on, give us a second!

Another thing that really bugs me is when people decide to completely change their order at the window during rush hour. It’s even worse when they want milkshakes! Like, seriously?

What about you guys? What makes you want to pull your hair out during your shift? Share your stories! Maybe we can all have a good laugh about it together.

Oh man, I feel you guys! :sweat_smile: Working at CFA can be a rollercoaster sometimes, right?

For me, the thing that really gets under my skin is when customers stare at the menu for ages and then ask, “So, what’s good here?” Like, everything? It’s CFA! :joy:

And don’t even get me started on the folks who pull up to the drive-thru and immediately go “Hello? Helloooo?” before we’ve even finished with the previous car. Patience is a virtue, people!

Anyone else deal with the “I want my chicken extra crispy” requests? As if we’re not already serving top-notch chicken! :poultry_leg:

What about you guys? Any other wild customer requests or habits that make you want to face-palm during your shift?

ugh, those ppl who come thru drive-thru and order like 10 meals during lunch rush. and then they get mad when it takes time?? like, hello?? we’re not magicians! also hate when customers act all entitled cuz ‘the customer is always right’. no hun, sometimes ur plain wrong :roll_eyes:

As someone who’s worked at CFA for a while, I have to say the thing that irks me most is when customers expect us to break policy for them. ‘Can’t you just give me an extra sauce?’ or ‘Why can’t I use an expired coupon?’ It’s not that we don’t want to help, but we have rules for a reason.

Another frustration is when people come in right before closing and order a ton of food. It’s especially annoying when we’ve already started cleaning up. I understand wanting a late-night snack, but it throws off our entire closing routine.

Lastly, the constant requests for items we clearly don’t have. No, we don’t serve burgers. Yes, I’m sure. It’s literally in our name - we’re a chicken place!