I joined the 24/7 Teach Instructional Design course in November, but the rigorous schedule conflicted with my work. I requested a refund, which remains unresolved despite the policy exception.
hey, i get u. had similar issues and it’s so frustratin. try sending another nudge to support, maybe reach out on social media too. hope u get ur refund soon cuz its getting old.
The situation sounds quite challenging, especially when you are balancing work and personal commitments. I have faced similar hurdles with delayed refunds in the past and found that being persistent often makes a difference. It might help to re-read the refund policy to see if there are any deadlines or escalation procedures mentioned. Then, following up with a well-documented account of your communication history can add your case extra weight when contacting higher-level support. Documenting everything can sometimes expedite the process, as it shows a serious commitment to resolving the issue.