I’m at my wit’s end with the CFA Institute. After a major mishap at the test center for my Level 2 exam, they’re refusing to give me my money back.
Here’s what happened:
- Showed up for the exam, but the center was closed
- Started 2 hours late due to their mistake
- Had to rush through without breaks
- Predictably, it didn’t go well
I asked for a refund, explaining I can’t commit to another 4 months of prep. They only offered a free retake.
I’ve tried reasoning with them multiple times, but they won’t budge. They just say the case was ‘reviewed’ without any real explanation.
Has anyone dealt with something like this before? What should I do next? I’m really frustrated and could use some advice.
Example of my study schedule that’s now wasted:
def create_study_plan(topics, hours_per_day):
plan = {}
for topic in topics:
days_needed = len(topic) // hours_per_day
plan[topic] = f'{days_needed} days'
return plan
cfa_topics = ['Ethics', 'Quant', 'Econ', 'FRA', 'Corp Fin', 'Equity', 'Fixed Income', 'Derivatives', 'Alt Inv', 'Port Mgmt']
study_plan = create_study_plan(cfa_topics, 3)
print(study_plan)
Any tips would be much appreciated!
